BEWARE! Most companies in the academic writing industry DO NOT offer a specific Money Back Guarantee. They often tend not to keep their promise to return your money if you are not satisfied with the order. At EssayGrid.com, we want you to FEEL SAFE when placing your order!
Our Money Back Guarantee gives you the right to request and receive a refund at any stage of your order if anything goes wrong. This includes any possible problems you might encounter and secures your interests. Our company enjoys a high customer satisfaction rate, while refund requests are rare, which is partly due to our crystal-clear Money Back Guarantee. Quality-based refund requests are reviewed by our specialists and processed within a 14 day period, all other refund requests are processed within 3-4 business days.
Every single case is reviewed in detail by a qualified staff member. We guarantee rapid and precise conflict resolution. For us at EssayGrid.com, a dispute is not merely a canceled order that did not make it. A disputed border is a situation that involves two people, the customer, and the writer, and must be resolved in a fair manner. The interests of both have to be considered.
In contrast with other sites, we do have a clear Money Back Guarantee. It is specific, very well structured, and clearly understandable. Any possible problematic situation is catered for, together with an appropriate refund percentage and a detailed explanation.
To be honest, dispute resolution is not always easy. It can sometimes be quite complex and can require intricate proceedings. With every unique problematic situation, a fair investigation is run, and a just decision making.
Let us assure you that there is nothing as gratifying as a satisfied customer’s feedback, when a resolution has been reached, another client is happy, and a further order has been placed.